Definition of a sub-processor
In order to provide service to customers, ScreenSteps currently uses third parties to carry out data-processing activities that involve access to customer data. These third party organizations, called “sub-processors,” are identified below with their locations and the types of services they provide to ScreenSteps. Prior to engaging any third party Sub-processor, ScreenSteps performs diligence to evaluate their privacy, security and confidentiality practices.
| Type of Service
|Amazon Web Services, Inc.
|Customer success platform
|Edge services such as CDN and Firewall
| Datadog, Inc.
|Logging, monitoring, and application support
|Expected Behavior, LLC (Docraptor)
| Elasticsearch B.V.
|Document and analytics search
|Programming code repository and management
| Google LLC (Google Workspace)
| Email and office applications
| Sales and marketing CRM
| Support ticketing and customer service
|Data collection for reporting
|Linear Orbit, Inc. (Linear)
| Internal support collaboration
|Cloud service for creating 3rd party integrations
|Cloud service for processing, storing, and delivering video.
|Slack Technologies, Inc.
|Credit card processing
|Wildbit, LLC (Postmark)
| Email notification services
|Support ticketing and customer service