Knowledge Base and Training Plans

Plans that scale with you and your team

Save up to 16% with annual billing

Standard

Starting at
$180
per month
Starting at
$150
per month
  • Standard Articles
  • Free Anonymous Users
  • Reports
Available Add-ons:

Courses
Google Chrome Extension

Try it out

Advanced

Starting at
$360
per month
Starting at
$300
per month
  • Standard Articles
  • Free Anonymous Users
  • Reports
  • Interactive Checklists
  • Workflow Articles
Available Add-ons:

Courses
Google Chrome Extension

Try it out

Enterprise

Contact us for pricing!
Contact us for pricing!
  • Standard Articles
  • Free Anonymous Users
  • Reports
  • Interactive Checklists
  • Workflow Articles
  • Account Manager
  • Courses
  • Google Chrome Extension
Schedule a Demo

Contact us for nonprofit discounts. 

Customized Team Training, Document Importing, and Workflow Article Development available for an additional fee.

Optional Add-ons

  • Additional Knowledge Base Sites
    $10
    per month
    $120
    per year
  • Courses
    Included in Enterprise plans
    $100
    per month
    $1200
    per year
  • Google Chrome Extension for Contextual Help
    Included in Enterprise plans
    $100
    per month
    $1200
    per year
Product features
Standard
Advanced
Enterprise
Authoring Platform
Knowledge Base Features
 
Searchable Knowledge Base
Automatic Table of Contents Generation
Customizable Site Design (Custom Colors, Logo, etc.)
Customizable Domain Name
Article Viewing Permissions
Assign articles so that they can only be viewed by users who belong to specific user groups
Publishing Options
 
Publish to the ScreenSteps Knowledge Base
Export as PDF Using Custom PDF Templates
Publish to Zendesk
Publish to 3rd Party Services Using the ScreenSteps API
Authoring Features
 
Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents.
Included Desktop Authoring Tool
Available for Windows and Mac.
Integrated Screen Capture
Included in the Desktop Authoring Tool.
Integrated Image Annotation
Annotation Presets
Auto Number Steps
Foldable Sections
Inline Links
Interactive Checklists
Workflow Articles (Decision Trees)
Revision Notes
Reports and Analytics
 
Usage Reports by Article
Usage Reports by User
Search Reports
User Management and Authentication
 
Single Sign-on Integrations
Upload Users View CSV
Assign User Groups
User Roles
Authoring Permissions
API
 
JSON Extraction API
Publishing API
Search API
Add-ons
 
Courses
Available for Additional Fee
Available for Additional Fee
Included
Google Chrome Extension
Available for Additional Fee
Available for Additional Fee
Included
Customer Success
 
World Class Customer Support
Coaching
Our team will help you develop a content and training strategy that will allow you to hit your key metrics.
1 hour included
Additional hours can be purchased at $150/hour
1 hour included
Additional hours can be purchased at $150/hour
5 hours included
Additional hours can be purchased at $150/hour
1 hour included
Additional hours can be purchased at $150/hour
Document Migration Services
Have our team migrate all or part of your existing documentation into ScreenSteps
Available for Additional Fee
Available for Additional Fee
Available for Additional Fee
Available for Additional Fee
Account Manager
 
Purchase Try it out
Purchase Trial
Schedule a Demo Trial
Contact Us