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Knowledge Base Features
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Searchable Knowledge Base
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Automatic Table of Contents Generation
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Customizable Site Design (Custom Colors, Logo, etc.)
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Customizable Domain Name
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Article Viewing Permissions
Assign articles so that they can only be viewed by users who belong to specific user groups |
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Publishing Options
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Publish to the ScreenSteps Knowledge Base
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Export as PDF Using Custom PDF Templates
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Authoring Features
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Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents. |
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Included Desktop Authoring Tool
Available for Windows and Mac. |
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Integrated Screen Capture
Included in the Desktop Authoring Tool. |
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Integrated Image Annotation
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Annotation Presets
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Auto Number Steps
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Foldable Sections
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Inline Links
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Interactive Checklists
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Workflow Articles (Decision Trees)
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Revision Notes
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Reports and Analytics
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Usage Reports by Article
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Usage Reports by User
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Search Reports
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User Management and Authentication
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Single Sign-on Integrations
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Upload Users View CSV
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Assign User Groups
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User Roles
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Authoring Permissions
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API
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JSON Extraction API
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Search API
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Add-ons
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Courses
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Available for Additional Fee
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Available for Additional Fee
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Included
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Google Chrome Extension
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Available for Additional Fee
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Available for Additional Fee
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Included
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Customer Success
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World Class Customer Support
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Coaching
Our team will help you develop a content and training strategy that will allow you to hit your key metrics. |
Available for Additional Fee
Hours can be purchased at $150/hour |
Available for Additional Fee
Hours can be purchased at $150/hour |
Available for Additional Fee
Hours can be purchased at $150/hour |
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Document Migration Services
Have our team migrate all or part of your existing documentation into ScreenSteps |
Available for Additional Fee
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Available for Additional Fee
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Available for Additional Fee
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Account Manager
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