ScreenSteps Pricing Plans

Explore Knowledge Ops Platform pricing plans built for teams of all shapes and sizes. Looking for external knowledge base pricing? Reach out and we'll build a custom plan for your team.

Answer Plan

For teams who want traditional knowledge management.

$10 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Guide Plan

For teams who want to level up with knowledge operations.

$20 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting (add-on)

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Enterprise Plan

For teams that need extra support, security, & customization.

Contact us

20 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Looking for something else? Reach out!

Custom plans and pricing are available for educational institutions, customer-facing solutions, large teams, and more.

Discover the power of a Knowledge Ops Platform

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

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Discover the power of a Knowledge Ops Platform

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

users-love-us-g2 ContactCenterKnowledgeBase_EasiestAdmin_EaseOfAdmin StandardOperatingProcedures_EasiestToDoBusinessWith_EaseOfDoingBusinessWith ContactCenterKnowledgeBase_MomentumLeader_Leader KnowledgeBase_EasiestSetup_EaseOfSetup

ScreenSteps Implementation Plans

We've helped teams of all shapes and sizes build knowledge ops platforms and training programs to empower expert-level employees. Implementation can be tailored to each business. Here is a rough estimate of what to expect.

Self-Service

For teams who are comfortable building & launching on their own.

Free

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Standard

For teams who want help creating findable, followable, & scannable guides.

$5,000

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Accelerated

For teams who want ScreenSteps to do the heavy lifting (we're happy to).

Custom

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Book a ScreenSteps Demo to Get Started

ScreenSteps Pricing FAQs

Here are a few common questions we get regarding our pricing. Have other questions? Schedule a demo with the ScreenSteps team.

How do I get started with ScreenSteps?

Is there a free version of ScreenSteps?

Does ScreenSteps integrate with my other systems?

Can I pay for ScreenSteps monthly?

What happens if I go over my user limit?

Can I change my plan mid-subscription?

Is ScreenSteps a SOC 2 Service Organization?

Do you offer a single-user license?

What customers are saying

"Finding content in SharePoint was a huge challenge. So we switched to ScreenSteps. Now, it's easier to create knowledge articles and easier for employees to find those articles."

Derek Cisler
Senior Training Manager, Cushman & Wakefield

"What we like the best about ScreenSteps is that the ScreenSteps team is very easy to work with and the platform is super easy to use. Making updates to our troubleshooting guides is seamless and working with the team is an absolute dream."

Jason Mercer-Pottinger
Operations Director, Baxter Healthcare

"This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us grow employee expertise and know-how to create a remarkable member experience."

Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

ScreenSteps Customer Success Stories

Credit Union Builds & Launches 700 Digital Guides in 12 Weeks

How Mid-Atlantic Federal Credit Union and the ScreenSteps implementation team built and launched a complete knowledge ops solution in 12 weeks.

Cushman & Wakefield Leaves Sharepoint for ScreenSteps

Cushman & Wakefield uses ScreenSteps for faster authoring and better knowledge sharing.

Fortune-500 Contact Center Saves Millions With Consistent Call Flows

See how this contact center used call flows to create interactive guides, giving their reps the consistency they needed.

Credit Union Centralizes Docs For Seamless Merger

connectFirst was merging four credit unions and needed a way to organize all of their documents in one location.

ScreenSteps Knowledge Ops Platform UI Illustration

Boost employee training & performance with a Knowledge Ops Platform

Stop wasting time with clunky, outdated, and ineffective authoring tools. Create a centralized knowledge hub that your employees can actually use when they need information.

Get Started With a ScreenSteps Demo

ScreenSteps Knowledge Ops Platform UI Illustration