ScreenSteps Pricing

What are monthly active users?

HubSpot Video

Standard

Schedule a Demo
  • Online Knowledge Base
  • PDF Guides
  • Checklists
  • Workflows (Decision Trees)
  • Success Manager
HubSpot Video

Advanced

Schedule a Demo
  • Online Knowledge Base
  • PDF Guides
  • Checklists
  • Workflow (Decision Trees)
  • Success Manager
HubSpot Video
Monthly Active Users
25
50
75
100
200
300
500

Standard

Monthly Active Users Monthly Annual
25 $239 $2,500
50 $383 $4,000
75 $527 $5,500
100 $575 $6,000
200 $958 $10,000
300 $1,342 $14,000
500 $1,917 $20,000
Contact Us For 500+ Users

Advanced

Monthly Active Users Monthly Annual
25 $479 $4,500
50 $719 $7,500
75 $1,006 $10,500
100 $1,150 $12,000
200 $1,725 $18,000
300 $2,108 $22,000
500 $2,875 $30,000

Enterprise

For companies that have more than 500 users
Schedule a Demo
  • Online Knowledge Base
  • PDF Guides
  • Checklists
  • Workflows (Decision Trees)
  • Advanced User Provisioning
  • Notifications
  • Success Manager
HubSpot Video

Available Addons

These addons can be added to any account.

$100 / month
Courses
Create courses and track which users have completed them
$100 / month
Browser Extension
Add Contextual help to any web application your employees use
Included
Additional Private Sites
You can have as many privates sites as you would like at no additional charge
$50 / month
Additional Public Sites
Public sites are sites that do not require users to log in before viewing content.

Compare plans

Standard

Knowledge Base
Searchable Knowledge Base
Learn more about this feature
Automatic Table of Contents Generation
Customizable Site Design
Customizable Domain Name
Use your company's domain name for your documentation site
Article Viewing and Authoring Permissions
Control who can view and/or modify content in your account
Article Bookmarking
Logged-in users can bookmark articles and view them in a custom list.
Publishing Options
Publish to the ScreenSteps Knowledge Base
Export PDF Files Using Custom PDF Templates
Authoring Features
Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents.
Included Desktop Authoring Tool
Available for Windows and Mac
Watch a video of this feature
Integrated Screen Capture
Included in the Desktop Authoring Tool
Learn more about this feature
Integrated Image Annotation
Learn more about this feature
Annotation Presets
Auto Number Steps
Foldable Sections
Inline Links
Open up referenced articles "on top" of the current article so that readers don't lose context when viewing additional information.
Interactive Checklists
Create checklists that can be expanded to include detailed information for each step.
Watch a video of this feature
Workflow Articles (Decision Trees)
Create "Choose your adventure" style articles that ask readers questions and then guide them based on their answers.
Watch a video of this feature
Revision Notes
Reports and Analytics
Usage Reports by Article
Usage Reports by User
Search Reports
See what readers are searching for and which results they are clicking on
User Management and Authentication
Single Sign-on Integrations
Upload Users via CSV File
Assign User Groups
User Roles
Authoring Permissions
Advanced User Provisioning
API
JSON Extraction API
Download your content for archival purposes or to migrate your content to a 3rd-party CMS
Search API
Publishing API
Use the ScreenSteps API to update article contents
Addons
Available for additional fee
Available for additional fee
Customer Success
World Class Customer Support
Coaching
Document Migration Services
Security Review and MSA Support
Dedicated Customer Success Manager

Advanced

Knowledge Base
Searchable Knowledge Base
Learn more about this feature
Automatic Table of Contents Generation
Customizable Site Design
Customizable Domain Name
Use your company's domain name for your documentation site
Article Viewing and Authoring Permissions
Control who can view and/or modify content in your account
Article Bookmarking
Logged-in users can bookmark articles and view them in a custom list.
Publishing Options
Publish to the ScreenSteps Knowledge Base
Export PDF Files Using Custom PDF Templates
Authoring Features
Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents.
Included Desktop Authoring Tool
Available for Windows and Mac
Watch a video of this feature
Integrated Screen Capture
Included in the Desktop Authoring Tool
Learn more about this feature
Integrated Image Annotation
Learn more about this feature
Annotation Presets
Auto Number Steps
Foldable Sections
Inline Links
Open up referenced articles "on top" of the current article so that readers don't lose context when viewing additional information.
Interactive Checklists
Create checklists that can be expanded to include detailed information for each step.
Watch a video of this feature
Workflow Articles (Decision Trees)
Create "Choose your adventure" style articles that ask readers questions and then guide them based on their answers.
Watch a video of this feature
Revision Notes
Reports and Analytics
Usage Reports by Article
Usage Reports by User
Search Reports
See what readers are searching for and which results they are clicking on
User Management and Authentication
Single Sign-on Integrations
Upload Users via CSV File
Assign User Groups
User Roles
Authoring Permissions
Advanced User Provisioning
API
JSON Extraction API
Download your content for archival purposes or to migrate your content to a 3rd-party CMS
Search API
Publishing API
Use the ScreenSteps API to update article contents
Addons
Available for additional fee
Available for additional fee
Customer Success
World Class Customer Support
Coaching
Available for additional fee
Document Migration Services
Available for additional fee
Security Review and MSA Support
Dedicated Customer Success Manager

Enterprise

Knowledge Base
Searchable Knowledge Base
Learn more about this feature
Automatic Table of Contents Generation
Customizable Site Design
Customizable Domain Name
Use your company's domain name for your documentation site
Article Viewing and Authoring Permissions
Control who can view and/or modify content in your account
Article Bookmarking
Logged-in users can bookmark articles and view them in a custom list.
Publishing Options
Publish to the ScreenSteps Knowledge Base
Export PDF Files Using Custom PDF Templates
Authoring Features
Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents.
Included Desktop Authoring Tool
Available for Windows and Mac
Watch a video of this feature
Integrated Screen Capture
Included in the Desktop Authoring Tool
Learn more about this feature
Integrated Image Annotation
Learn more about this feature
Annotation Presets
Auto Number Steps
Foldable Sections
Inline Links
Open up referenced articles "on top" of the current article so that readers don't lose context when viewing additional information.
Interactive Checklists
Create checklists that can be expanded to include detailed information for each step.
Watch a video of this feature
Workflow Articles (Decision Trees)
Create "Choose your adventure" style articles that ask readers questions and then guide them based on their answers.
Watch a video of this feature
Revision Notes
Reports and Analytics
Usage Reports by Article
Usage Reports by User
Search Reports
See what readers are searching for and which results they are clicking on
User Management and Authentication
Single Sign-on Integrations
Upload Users via CSV File
Assign User Groups
User Roles
Authoring Permissions
Advanced User Provisioning
API
JSON Extraction API
Download your content for archival purposes or to migrate your content to a 3rd-party CMS
Search API
Publishing API
Use the ScreenSteps API to update article contents
Addons
Included
Included
Customer Success
World Class Customer Support
Coaching
Available for additional fee
Document Migration Services
Available for additional fee
Security Review and MSA Support
Dedicated Customer Success Manager

ScreenSteps helps 100,000+ end users at thousands of organizations (big and small)

FAQs

Can you pay for ScreenSteps monthly?

What happens if I go over my usage limit?

Is there a free version of ScreenSteps?

Does ScreenSteps offer discounted plans for nonprofits?

What payment options are available?

Do you accept Purchase Orders?

Can I change my plan mid-subscription?

Is ScreenSteps a SOC 2 Service Organization?

What if I want to cancel my account?

What will happen to my content when my trial ends or if I cancel my account?

Do you offer a single user license?

Do you offer a desktop-only version of ScreenSteps?

What our customers are saying

"It's hard to decide if I like the software or the support best. Response times are fast and only take one request. In a word: superb."

Gary | Chairman and CEO of a Small Business

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“Fifteen agents recently went through training with ScreenSteps and their performance is the BEST that this call center has seen from any new hire training class in the last year.”

Terry | Client Officer, Contact Center

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"One of the biggest sellers was searchability for the end-users. In the old system, not being able to find something was a huge delay in work. We didn’t quantify how much time was lost, but we knew it was slowing the process down."

Gretchen Fulmer | Instructional Designer | WA State Board for Community and Technical Colleges

View Success Story

Knowledgable, consistent and efficient employees in 30 days or less.