Knowledge Base Features
|
|||
---|---|---|---|
Searchable Knowledge Base
|
|
|
|
Automatic Table of Contents Generation
|
|
|
|
Customizable Site Design (Custom Colors, Logo, etc.)
|
|
|
|
Customizable Domain Name
|
|
|
|
Article Viewing Permissions
Assign articles so that they can only be viewed by users who belong to specific user groups |
|
|
|
Publishing Options
|
|||
Publish to the ScreenSteps Knowledge Base
|
|
|
|
Export as PDF Using Custom PDF Templates
|
|
|
|
Authoring Features
|
|||
Block Style Editing
As you author, an outline is created of headings, paragraph text, images, tables, etc. This makes it very easy to write and reorganize structured documents. |
|
|
|
Included Desktop Authoring Tool
Available for Windows and Mac. |
|
|
|
Integrated Screen Capture
Included in the Desktop Authoring Tool. |
|
|
|
Integrated Image Annotation
|
|
|
|
Annotation Presets
|
|
|
|
Auto Number Steps
|
|
|
|
Foldable Sections
|
|
|
|
Inline Links
|
|
|
|
Interactive Checklists
|
|
|
|
Workflow Articles (Decision Trees)
|
|
|
|
Revision Notes
|
|
|
|
Reports and Analytics
|
|||
Usage Reports by Article
|
|
|
|
Usage Reports by User
|
|
|
|
Search Reports
|
|
|
|
User Management and Authentication
|
|||
Single Sign-on Integrations
|
|
|
|
Upload Users View CSV
|
|
|
|
Assign User Groups
|
|
|
|
User Roles
|
|
|
|
Authoring Permissions
|
|
|
|
API
|
|||
JSON Extraction API
|
|
|
|
Search API
|
|
|
|
Add-ons
|
|||
Courses
|
Available for Additional Fee
|
Available for Additional Fee
|
Included
|
Google Chrome Extension
|
Available for Additional Fee
|
Available for Additional Fee
|
Included
|
Customer Success
|
|||
World Class Customer Support
|
|
|
|
Coaching
Our team will help you develop a content and training strategy that will allow you to hit your key metrics. |
Available for Additional Fee
Hours can be purchased at $150/hour |
Available for Additional Fee
Hours can be purchased at $150/hour |
Available for Additional Fee
Hours can be purchased at $150/hour |
Document Migration Services
Have our team migrate all or part of your existing documentation into ScreenSteps |
Available for Additional Fee
|
Available for Additional Fee
|
Available for Additional Fee
|
Account Manager
|
|
|
|
Answers to common questions about ScreenSteps pricing.
Yes, you can pay for ScreenSteps monthly. We have both monthly plans and annual plans. If you pay annually, you could save up to 16% on your subscription.
While there is no free version of ScreenSteps, we do offer a 14-day trial so that you can try ScreenSteps with your company’s content.
Yes. We offer a 10% discount for nonprofits.
We accept credit card payments, ACH, wire transfers, and check payments.
Monthly subscriptions must be paid with a credit card that is auto-billed each month.
Yes, but only for annual subscriptions.
You can upgrade your plan at any time. You will receive a prorated credit for any unused portion of your subscription which will be applied to your upgraded subscription.
You can only downgrade your subscription at the time of your subscription renewal.
You can cancel your account at any time, but we do not offer refunds for the unused portion of your subscription. To cancel your account, you just need to login to the billing area of the ScreenSteps application and select the cancel option.
At the end of your trial, your content will be kept on our servers for 90 days. If you choose to activate your subscription before those 90 days are up, you will have access to all of the content you created during the trial.
If you cancel your account, your content will also be kept for 90 days and then deleted from our servers.
If you are canceling your account, you can download your content as PDF files or use our API to export your content as HTML files that you can use to migrate your content to a different service.
ScreenSteps is primarily designed for teams. We do not offer a single user license.
We do not offer a desktop-only version of ScreeSteps. It is only available as a cloud service.
Training takes time and money — and it doesn’t always guarantee a payout. Speed up training while improving employee performance with ScreenSteps.