ScreenSteps Pricing Plans

Knowledge Ops Platform Pricing

Explore Knowledge Ops Platform pricing plans built for teams of all shapes and sizes. Looking for external knowledge base pricing? Reach out and we'll build a custom plan for your team.

Answer Plan

For teams who want traditional knowledge management.

$10 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Guide Plan

For teams who want to level up with Knowledge Operations.

$20 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting (add-on)

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Enterprise Plan

For teams that need extra support, security, & customization.

Contact us

20 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

AI Knowledge Capture

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Looking for something else? Reach out!

Custom plans and pricing are available for educational institutions, customer-facing solutions, large teams, and more.

Trusted by teams big and small

Get a ScreenSteps Demo

Discover the power of a Knowledge Ops Platform

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

ContactCenterKnowledgeBase_HighPerformer_HighPerformer ContactCenterKnowledgeBase_MomentumLeader_Leader KnowledgeBase_EasiestSetup_EaseOfSetup ContactCenterKnowledgeBase_EasiestToUse_EaseOfUse ContactCenterKnowledgeBase_BestSupport_Small-Business_QualityOfSupport

Get a ScreenSteps Demo

Discover the power of a Knowledge Ops Platform

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

ContactCenterKnowledgeBase_HighPerformer_HighPerformer ContactCenterKnowledgeBase_MomentumLeader_Leader KnowledgeBase_EasiestSetup_EaseOfSetup ContactCenterKnowledgeBase_EasiestToUse_EaseOfUse ContactCenterKnowledgeBase_BestSupport_Small-Business_QualityOfSupport

ScreenSteps Implementation Pricing

We've helped teams of all shapes and sizes build Knowledge Ops Platforms and Find & Follow programs to empower expert-level employees. Implementation can be tailored to each business. Here is a rough estimate of what to expect.

Self-Service

For teams who are comfortable building & launching on their own.

Free

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Standard

For teams who want help creating findable, followable, & scannable guides.

$5,000

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Accelerated

For teams who want ScreenSteps to do the heavy lifting (we're happy to).

Custom

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Book a ScreenSteps Demo to Get Started

"Finding content in SharePoint was a huge challenge. So we switched to ScreenSteps. Now, it's easier to create knowledge articles and easier for employees to find those articles."

— Derek Cisler
Senior Training Manager, Cushman & Wakefield

"This is the best thing I've invested in for our credit union for the longest time. We needed a way to capture and share processes that employees can find, follow, and trust."

— Shush Mohammed
COO, AdventHealth Credit Union

"“I LOVE the AI tools for getting knowledge out of my head. What would have probably taken me a month to do, I was able to get done in about a day’s worth of work.”"

— Mandy Burton
Processing Department Manager, Heritage South Credit Union

ScreenSteps Pricing FAQs

Here are a few common questions we get regarding our pricing. Have other questions? Schedule a demo with the ScreenSteps team.

How do I get started with ScreenSteps?

Is there a free version of ScreenSteps?

Does ScreenSteps integrate with my other systems?

Can I pay for ScreenSteps monthly?

What happens if I go over my user limit?

Can I change my plan mid-subscription?

Is ScreenSteps a SOC 2 Service Organization?

Do you offer a single-user license?

Discover a better way to train & support employees

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can help you reduce escalations, mistakes, and training time.

Schedule a ScreenSteps Demo