What happens if your employees forget something after they are done training? ScreenSteps helps bridge the gap between formal training and daily ...
4 mins
What are the first steps to setting up your ScreenSteps account? Before you can train employees, it helps to prepare the tools so that employees ...
6 mins
What can you expect from the ScreenSteps support team? The customer support team at ScreenSteps is dedicated to providing help to our customers as ...
12 min read
How do you choose the right knowledge base software for your company? What questions should you be asking? Where do you begin?
16 min read
What information do you need to include when you write a call center script for your BPO agents? When you write a call flow, you need clear ...
18 min read
When you use ScreenSteps for your financial institution, how do you measure the potential cost savings for your company?
15 min read
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