Resources to help you remove the need for memorization in your employee training
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When should you create a training video or a digital guide to support your employees? Use these five questions to make the right decision.
Want to help employees do their jobs better? Then you need to create training and employee support ...
13 min read
Use these principles to organize your knowledge base so it is easy for your end-users to find the articles they need.
11 min read
Are your procedures too complex for ScreenSteps? No. Learn how ScreenSteps helps simplify complex procedures.
10 min read
While shadowing is a common practice for training new call center agents, it isn’t the most productive training practice. Learn about alternative ...
12 min read
Use this list of tools to help you start building employee training videos. These cover different areas of video creation.
4 min read
Get our latest tips on onboarding, training, and supporting your employees.