The ScreenSteps Learning Center

Resources to help you remove the need for memorization in your employee training

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Video

Learning Cluster Design: A Conversation With Crystal Kadakia (Part 2)

ScreenSteps CEO Greg DeVore sits down with Crystal Kadakia, Co-Founder of Learning Cluster Design, to discuss how trainers could benefit from this ...

Resource

Article

What happens to my content if I stop using ScreenSteps?

A company’s situation is always changing. If you ever need to stop using ScreenSteps, we make it easy for you to take your documentation with you. ...

13 min read

Resource

Article

3 easy tips to make your knowledge base more searchable

Don’t just fill your knowledge base with content — make sure your employees can find the guides when they need them. Use these three simple tips to ...

7 min read

Resource

Video

Learning Cluster Design: A Conversation With Crystal Kadakia (Part 1)

Greg DeVore, CEO of ScreenSteps, sits down with Crystal Kadakia, Co-Founder of Learning Cluster Design, to discuss how trainers could benefit from ...

Resource

Article

5 ways PDF guides help with cloud implementation (& how to create them with ScreenSteps)

Should you use PDF guides in your cloud implementation training. If you hesitate using PDF guides to train, then these tips are for you. When you use ...

11 min read

Resource

Article

How a knowledge base helped a call center cross-train agents in one day

How long does it take you to cross-train call center agents? One call center was able to get cross-training down from 1-3 weeks to one day using ...

9 min read

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