Courses & Learning Paths

Build confidence & expertise with custom training resources

Develop confident & productive employees with custom courses and learning paths directly in your ScreenSteps knowledge base.

Create engaging training resources for every user

ScreenSteps courses & learning paths allow you to create self-paced training resources that users can take from home, in the office, or anywhere in between. Watch the video to see how it works.

What you can achieve with ScreenSteps courses & learning paths

What our customers are saying

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“Fifteen agents recently went through training with ScreenSteps and their performance is the BEST that this call center has seen from any new hire training class in the last year.”

Terry - Client Officer, Contact Center

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What our customers are saying

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“ScreenSteps gave me such a massive advantage and is part of the reason why I'm in the position I'm in. I am now capable of coming into organizations and completely revamping their training and their processes because I have a secret weapon. No one else can move as fast, no one else can get things done as quickly.”

Colin Slade - VP Customer Success & Services, Cloudbeds

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What our customers are saying

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“Screensteps has helped us build a better training program and help provide our employees with the best training possible to help them succeed in their new role. The product is so easy to use, which has allowed us to constantly update our training as our product evolves.”

G2 Customer Review

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Custom courses in ScreenSteps UI illustration

Transfer knowledge effectively with custom courses

ScreenSteps courses allow you to create simple, self-paced courses to transfer foundational knowledge to employees and other learners

Easily visualize progress with modules and a progress bar. Employees can learn at a pace that is comfortable to them, from anywhere in the world. 

ScreenSteps courses are perfect for teaching background information, contextual information, and big-picture concepts.

Custom courses in ScreenSteps UI illustration
Employee using Learning Paths in ScreenSteps

Combine courses into learning paths for progressive training

Sometimes one course isn't enough — group multiple courses into learning paths to allow learners to progressively build on their knowledge

Easily track progress within a learning path to see what employees have already learned and what's coming up next. 

Learning paths are great for role-specific onboarding programs and career development.

Employee using Learning Paths in ScreenSteps
Courses UI illustration showing video and articles

Create user-friendly learning resources with flexible authoring controls

Train users the way they want to learn. ScreenSteps allows you to customize course content to fit your learners' needs and preferences

Host videos, embed PowerPoints, crosslink to knowledge base guides, and so much more. 

Course analytics give you insights into what courses are compelling and which take longer for learners to finish.

Courses UI illustration showing video and articles
Admin controls in ScreenSteps courses

Assign resources to specific users or full groups

Whether you're upskilling one user or onboarding an entire class of employees, ScreenSteps courses make it easy to assign and enroll individuals or user groups

Permissions allow you to make courses visible to only the users who need access. 

Track progress at the individual level or the group level to ensure everyone is advancing. 

Admin controls in ScreenSteps courses

Additional admin controls for easy learning management

FAQs

Is ScreenSteps a Learning Management System?

Does ScreenSteps integrate with other Learning Management Systems?

Does ScreenSteps host the videos I create?

What is the most effective way to use ScreenSteps courses?

Find & Follow Framework

Using ScreenSteps courses with the Find & Follow Framework

Foundational courses are a core component of the Find & Follow Training Framework. These courses are where organizations transfer foundational knowledge to employees, before introducing them to digital guides for performing tasks and solving problems. 

Learn More About the Find & Follow Training Framework

Find & Follow Framework

Boost confidence & expertise today

Cut through the training clutter and provide your employees with crucial information so they are prepared to work independently.