Learn best practices for writing clear knowledge base articles
Writing knowledge base articles isn't the same as writing an email or a school essay. It requires a different skillset that many managers haven't learned yet. It’s difficult to know what to include in your knowledge base, how to present that information, and make it accessible to the end-users.
With ScreenSteps Content Coaching, our experts train your content authors the best practices for writing knowledge base content. This results in clear guides that your end-users can easily follow.