Sidekick-Banner

Trusted guidance at your fingertips,  available on any website or web-app

Accelerate workflows by accessing trusted guides from any website page or application.

Give employees trusted guidance, available right at their fingertips

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Sidekick-Answers

Access the Sidekick on any website or web-based app

The Sidekick browser extension is compatible with any web-based application or website. That means wherever your employees work, they can have answers at their fingertips.

Sidekick-Answers
Smart-Suggestions

Get smart suggestions based on webpages

The browser extension uses context-sensitive help to identify what webpage users are working on and provide smart digital guide suggestions. 

Smart-Suggestions
Search-Sidekick

Find and follow any guide from any website page

No need to toggle back and forth between website tabs to search for answers. Open the Sidekick, type a question into the search bar, see results, and follow a guide.

Search-Sidekick
Sidekick-Bookmarks

Bookmark common SOPs for quick access

For frequently used articles and procedures, employees can bookmark the digital guide. This allows users to personalize their stored articles so they can access the answers they need even faster.

Sidekick-Bookmarks
Sidekick-Notifications

Get change notices in existing workflows

Deliver messages faster to employees. When administrators send important Announcements and Notifications, employees can view those messages and acknowledge them within the Sidekick. 

Sidekick-Notifications
"The Sidekick shows up as a little bell on the right-hand side of an employee's browser window. Employees love it."
— Owen Hutchins
Change Management Consultant
Woman working on desk
"Finding content in SharePoint was a huge challenge. So we switched to ScreenSteps. Now, it's easier to create knowledge articles and easier for employees to find those articles."
— Derek Cisler
Cushman & Wakefield, Senior Training Manager
Computer working

Frequently asked questions

What browsers are supported?

Is this difficult to set up?

Can you include video?

How do you know your context-sensitive help content is working?

Will the browser extension work with Single Sign-on?

Empower expert employees with trusted guidance available directly at their fingertips

Stop expecting employees to memorize every step, click, and process. Give them the guidance and answers at their fingertips to handle any task or request.

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