Empowering every employee to act and feel like an expert

Get to know ScreenSteps

Our purpose

Some procedures in a business are complicated. We may not always be able to simplify the procedure, but we can clarify the complexity and make it easier to follow.

ScreenSteps’ purpose is to improve the lives of your employees, trainers, supervisors, and company leaders at work — by providing a knowledge ops solution that makes it simple to find & follow complex procedures.

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Why did we develop ScreenSteps?

Our story

ScreenSteps was born out of a love for teaching.

While working as instructional consultants, brothers Greg and Trevor DeVore realized there wasn’t adequate software for creating training guides. So they made their own.

What started as a way to ease the creation of training content evolved into simple tools that allow employees to manage complex situations on their own with minimal training.

Today, companies use ScreenSteps to change their company culture around how knowledge is created, organized, and delivered to dramatically improve employee training and performance support.

Time- and money-saving results

Up to 90%

Faster ramp-up time for new employees.

84%

Reduction in post-training support time for software implementations.

90%

Reduction in Average Hold Time for call centers.

4x

Create 4x the documents in ¼ the time.

What you can do with ScreenSteps

Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance.

Empower every employee to handle any task and solve any problem

Increase QA scores, reduce questions, and decrease training time by building a modern online searchable knowledge hub to keep everyone in your organization on the same page.

Turn complex procedures to easy-to-find and easy-to-follow digital guides

Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help.

Reduce training time by up to 90% using the Find & Follow Framework

Speed up your new-hire training timeline by removing the need for memorization and replacing it with a proven framework designed to empower employees.