Knowledge Ops Platform Features Catalog

Create an internal Google for every employee question

Make it simple for employees, users, and customers to find and follow the right process, at the right time, every time.

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Resource types you can create with a ScreenSteps Knowledge Ops Platform

Tools to create knowledge resources with speed and ease

Import documents

Export PDFs

Convert article types

Access knowledge resources from anywhere in seconds

Feedback loops for continuous improvement

Admin tools for better knowledge operations

User Roles

Advanced User Provisioning

Supercharge your knowledge ops with AI

Integrate your ScreenSteps knowledge ops platform with other tools and systems

Slack

Teams

Basecamp

Okta

OneLogin

Azure (Entra ID)

Salesforce

Active Directory

Salesforce Service Cloud

Technology is just one piece of the knowledge ops solution

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure.

The solution gives your team the technology, framework, and habits to transfer knowledge faster and more efficiently, reducing employee questions, mistakes, and onboarding time.

Explore the Full Solution

Demo Videos

See the ScreenSteps Knowledge Ops Platform in action

Check out our library of pre-recorded demo videos to see every feature, function, and tool of the ScreenSteps knowledge ops platform in action.

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What ScreenSteps customers are saying

"This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us grow employee expertise and know-how to create a remarkable member experience."

Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

"Because ScreenSteps is so easy to use, we have more authors contributing to the knowledge base content. And because it's so fast, we are able to create content in 1/4 of the time."

Arlen Wilcock
Faculty Technology Consultant, BYU-Idaho

"The application is super easy to use. Making updates to our troubleshooting guides is seamless and working with the team is an absolute dream."

Jason Mercer-Pottinger
Operations Director, Baxter Healthcare

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Man working independently and confidently from home

Turn every employee into an expert

Empower every employee to act and feel like an expert, regardless of their background, tenure, or experience.

Schedule a ScreenSteps Demo