Clear Content Creation
Capture screenshots, create decision trees, call out text blocks, and more — all from a single authoring tool
Whether you're building a knowledge base from scratch or revamping your existing guides, content creation can seem like the Mt. Everest of production. With the fear of a fast approaching product or system launch deadline looming before you, prioritizing content and learning complicated tools can slow the production process down.
The problem is some tools have too many unnecessary bells and whistles while others don’t have enough to get your message across. We’ve included and optimized the most important content production tools to give you a powerful, fast, and simple authoring experience.
Communicate concise instructions that are easy for your employees to follow.
Write user-friendly processes
Format for effectiveness
Manage the process
Avoid clunky explanations that are difficult to understand. In ScreenSteps, you can combine words and images to better explain your processes.
The visuals and text complement each other to walk employees through the procedures. Text options include text explanations, tables, bulleted tips, and warnings.
No more copying and pasting images!
With the built-in screen capture tool, you don’t need a 3rd party tool to upload screenshots into your articles. Screenshots are dropped directly into the guide you have open.
What will you do with the hours of time you will save when you don't have to fuss with copying and pasting screenshots?
Make your content intuitive to follow by formatting it so it can be ready and understood quickly. Besides text and screenshots, you can insert checklists, foldable sections, pop-up links, table of contents, and styled text blocks. You can even embed forms and videos from 3rd-party services.
When your guides are formatted clearly, your employees can do their jobs faster with fewer mistakes.
Filling a knowledge base is no easy task. Use the author management tools to help keep your whole team on track.
Set the article status and owner to make sure it gets reviewed by a coworker. Or flag an article as needing an update. You can even discuss article content revisions using Revision Notes.
Explore our pre-recorded demo videos to see the ScreenSteps knowledge base in action.
“ScreenSteps slices in half the time it takes to create content. Those who are contributing often comment on how easy it is to create content.”
“We have had serious issues keeping documentation up-to-date for our users, but Screensteps has resolved the issue because it's so quick to replace screenshots and push new articles.”
“No one integrates screenshots in documentation as well as ScreenSteps.”
Say goodbye to complex creation programs and welcome a content creation program that your whole team can manage.