Last Updated: February 17, 2023
In order to provide service to customers, ScreenSteps currently uses third parties to carry out data-processing activities that involve access to customer data. These third party organizations, called “sub-processors,” are identified below with their locations and the types of services they provide to ScreenSteps. Prior to engaging any third party Sub-processor, ScreenSteps performs diligence to evaluate their privacy, security and confidentiality practices.
Vendor | Country | Type of Service |
Amazon Web Services, Inc. | United States | Infrastructure provider |
Chargebee, Inc. | United States | Billing management |
ChurnZero, Inc. | United States | Customer success platform |
Cloudflare, Inc. | United States | Edge services such as CDN and Firewall |
Datadog, Inc. | United States | Logging, monitoring, and application support |
Expected Behavior, LLC (Docraptor) | United States | PDF generation |
Elasticsearch B.V. | United States | Document and analytics search |
Github, Inc. | United States | Programming code repository and management |
Google LLC (Google Workspace) | United States | Email and office applications |
HubSpot, Inc. | United States | Sales and marketing CRM |
Intercom, Inc. | United States | Support ticketing and customer service |
Keen.io, LLC | United States | Data collection for reporting |
Linear Orbit, Inc. (Linear) | United States | Internal support collaboration |
Prismatic LLC | United States | Cloud service for creating 3rd party integrations |
Mux, Inc. | United States | Cloud service for processing, storing, and delivering video. |
Slack Technologies, Inc. | United States | Messaging services |
Stripe Inc. | United States | Credit card processing |
Wildbit, LLC (Postmark) | United States | Email notification services |
Zendesk, Inc. | United States | Support ticketing and customer service |