--- title: Change Management Software Solution | ScreenSteps description: Whether you are undergoing a technology rollout, core conversion, or other major change, ScreenSteps helps you adopt change faster in your business. Learn how the ScreenSteps Knowledge Ops Platform and the Find & Follow Framework empower you to switch to new procedures, technology, etc. seamlessly. --- ![Knowledge Ops Solution for Change Management](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Knowledge%20Ops%20Solution%20for%20Change%20Management.svg) # Change management software for seamless process adoption Adopt to change faster during a tech rollout, core conversion, or other change management project with a Knowledge Ops Platform. [Schedule a ScreenSteps Demo](https://www.screensteps.com/demo?hsLang=en) [Watch Demo Videos](https://www.screensteps.com/access-demo-videos?hsLang=en) [![Man sitting at desk](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-1.png?width=1152&name=KOSCM-Image-1.png) Watch the video! Adapt to change with ScreenSteps ](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/ScreenSteps_Change-Management.mp4?hsLang=en) ## Change is easier with the right change management platform Change is inevitable in business. ScreenSteps enables companies to handle simple and complex changes. Whether your business is undergoing a core conversion, technology rollout, or another complex change management project, ScreenSteps provides you with the technology and the framework to seamlessly make the changes without interrupting operations. [![Man sitting at desk](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-1.png?width=1152&name=KOSCM-Image-1.png) Watch the video! Adapt to change with ScreenSteps ](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/ScreenSteps_Change-Management.mp4?hsLang=en) ## Change management results with ScreenSteps 0% Drop in onboarding time 0% Adoption rates 0% Drop in Time-to-Proficiency 0% Drop in average hold time ## Features built to make change management simpler [![Digital-Guides-Icon-24](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Employee%20Training/Digital-Guides-Icon-24.svg) ](https://www.screensteps.com/features/guides-for-your-employees?hsLang=en) ### [ Interactive Guides ](https://www.screensteps.com/features/guides-for-your-employees?hsLang=en) Checklists, decision trees, and other articles to transfer actionable knowledge [Explore icon-arrow-right-2 ](https://www.screensteps.com/features/guides-for-your-employees?hsLang=en) [![Certifications](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Employee%20Training/Learning-Paths-Icon-24.svg) ](https://www.screensteps.com/knowledge-ops-solution/platform/content-certification?hsLang=en) ### [ Certifications ](https://www.screensteps.com/knowledge-ops-solution/platform/content-certification?hsLang=en) Automate reminders to verify the accuracy of your digital guides [Explore icon-arrow-right-2 ](https://www.screensteps.com/knowledge-ops-solution/platform/content-certification?hsLang=en) [![Notification](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Notification.svg) ](https://www.screensteps.com/features/notifications?hsLang=en) ### [ Notifications ](https://www.screensteps.com/features/notifications?hsLang=en) Send updates to users and hold users accountable with acknowledgments [Explore icon-arrow-right-2 ](https://www.screensteps.com/features/notifications?hsLang=en) [![Clarify-AI-Icon-24](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Employee%20Training/Clarify-AI-Icon-24.svg) ](https://connect.screensteps.com/beta/ai-knowledge-operations?hsLang=en) ### [ Clarify AI ](https://connect.screensteps.com/beta/ai-knowledge-operations?hsLang=en) AI features for creating resources and searching your knowledge ops platform [Explore icon-arrow-right-2 ](https://connect.screensteps.com/beta/ai-knowledge-operations?hsLang=en) [See All Features](https://www.screensteps.com/knowledge-ops-solution/platform?hsLang=en) ## Change doesn’t have to slow your operations down — not with a knowledge transfer strategy. ## How ScreenSteps allows you to adopt change faster Transition successfully into the new with the full knowledge ops solution. The ScreenSteps Knowledge Ops Solution includes a combination of our knowledge ops platform and the Find & Follow Framework.  ![Knowledge Ops Platform](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-2.png?width=1152&height=1027&name=KOSCM-Image-2.png) Knowledge Ops Platform ### Google-like search to be employees’ right-hand guide through change Your employees have questions — and they need access to answers. The ScreenSteps Knowledge Ops Platform provides you with a centralized location for all of your company knowledge.  Train employees on your new technology and procedures faster with foundational courses and digital guides that you can transfer knowledge more efficiently. Once employees learn how to find and follow the digital guides, they can adopt change immediately. [Explore Knowledge Ops Platform](https://www.screensteps.com/knowledge-ops-solution/platform?hsLang=en) ![Knowledge Ops Platform](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-2.png?width=1152&height=1027&name=KOSCM-Image-2.png) ![Employee working independently](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-3.png?width=1120&height=1024&name=KOSCM-Image-3.png) Find & Follow Framework ### Instill employee confidence with a clear knowledge transfer strategy Find & Follow helps you identify how and when employees need different information. This structure guides you in building a training and employee support plan that enables your employees to adopt change faster. Find & Follow helps you do that by: - Helping you determine the best way to deliver knowledge - Creating courses for building foundational knowledge - Providing hands-on experience [Explore the Framework](https://www.screensteps.com/knowledge-ops-solution/find-follow-framework?hsLang=en) ![Employee working independently](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-3.png?width=1120&height=1024&name=KOSCM-Image-3.png) ![Call center employee on the phone](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-5.png?width=1184&height=1024&name=KOSCM-Image-5.png) Future-Proof Your Team ### Adopt simple and complex changes faster in the future Once you have launched your ScreenSteps site, you are better prepared for future changes, big and small. Need to add a step to a procedure? Make the change, publish the change, and employees can immediately follow the updated procedure in your digital guide. Undergoing a new tech rollout? Your employees already know how to find and follow digital guides so minimal training is required.  [See the Solution](https://www.screensteps.com/knowledge-ops-solution?hsLang=en) ![Call center employee on the phone](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-5.png?width=1184&height=1024&name=KOSCM-Image-5.png) ![ScreenSteps Implementation Kick Off](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-4.png?width=1260&height=1024&name=KOSCM-Image-4.png) Coaching + Implementation ### Get professional implementation support for a successful launch Change is challenging. With ScreenSteps, you don’t have to implement change alone. ScreenSteps offers different implementation and coaching services so that you can launch your ScreenSteps knowledge ops platform with confidence. [See Coaching Services](https://www.screensteps.com/knowledge-ops-solution/coaching?hsLang=en) ![ScreenSteps Implementation Kick Off](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-4.png?width=1260&height=1024&name=KOSCM-Image-4.png) ## What our customers are saying "For any new project, during the very first conversation, my team will say, ‘We need ScreenSteps involved.’ ScreenSteps is at the very beginning of the process, not at the very end.” **Jason Mercer-Pottinger **Operations Director, Baxter Healthcare "These guides are giving me a lot more confidence in using Salesforce and training others on how to use it. And it's giving others confidence in how to use Salesforce” **Lori Bright **Training & Development Manager, Binswanger Glass ### How does Find & Follow change your business? #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon.svg) #### Faster training #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-1.svg) #### Faster adoption #### ![Featured icon-2](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Employee%20Training/Featured%20icon-2.svg) #### Increased compliance #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-3.svg) #### Fewer mistakes #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-4.svg) #### Decreased task time #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-5.svg) #### Confident employees #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-6.svg) #### Fewer questions #### ![](https://www.screensteps.com/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/Featured%20icon-7.svg) #### Less stress - Demo Demo ![Confident employee](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-6.png?width=500&name=KOSCM-Image-6.png) ## Adapt to change faster with a knowledge ops solution Companies that use ScreenSteps and the Find & Follow Framework implement and adopt change faster with minimal interruptions to your day-to-day operations. [Schedule a ScreenSteps Demo icon-arrow-right-2 ](https://www.screensteps.com/demo?hsLang=en) ![Confident employee](https://www.screensteps.com/hs-fs/hubfs/2024/Website%20Redesign/Knowledge%20Ops%20Solution%20for%20Change%20Management/KOSCM-Image-6.png?width=500&name=KOSCM-Image-6.png) left-chevron-2 left-chevron-2 copy ## Adapt to change faster with a knowledge ops solution Companies that use ScreenSteps and the Find & Follow Framework implement and adopt change faster with minimal interruptions to your day-to-day operations.  [Schedule a ScreenSteps Demo icon-arrow-right-2 ](https://www.screensteps.com/demo?hsLang=en)