Coaching & Implementation Packages

Launch fast with expert coaching

Getting started is easier than you think. Work with the ScreenSteps team to build, test, and launch your Knowledge Ops Platform with ease.

Schedule a ScreenSteps Demo

Whatever level of support your team needs, we're here to help

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Accelerated Implementation

For teams who want ScreenSteps to do the heavy lifting.

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Standard Implementation

For teams who want help building their Knowledge Ops Platform.

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Self-Serve Implementation

For teams who are comfortable building & launching on their own.

Get immediate impact while building towards total employee independence

With a soft launch approach, teams can start seeing a positive impact in as little as one week.

Accelerated Implementation

Need your Knowledge Ops Platform launched yesterday? We'll do the heavy lifting and get your team up and running quick.
Best for teams with some or most procedures already documented (even if it isn't pretty).

Step 1

Identify what employees need for success

We'll work together to prioritize what teams and procedures need knowledge resources, and what order to build them in.

Step 2

Knowledge dump + review cycle

Send us what you've got, and talk us through undocumented tasks. We'll use our AI tools to build the guides; you review for accuracy.

Step 3

Soft launch + continued optimization

Deploy resources to your employees for feedback and continue building resources to support independent employees.

Standard Implementation

Looking for support throughout the process? Get paired up with a ScreenSteps coach for guidance and training at every step.
Best for teams who are documenting processes and procedures from scratch.

Step 1

Identify what employees need for success

We'll work together to prioritize what teams and procedures need knowledge resources, and what order to build them in.

Step 2

Knowledge capture + design coaching

Working sessions with a ScreenStep coach to capture knowledge and design resources employees will love.

Step 3

Soft launch + continued optimization

Deploy resources to your employees for feedback and continue building resources to support independent employees.

Self-Serve Implementation

Comfortable launching on your own? We provide resources to turn your team into ScreenSteps superusers.

Step 1

Kick-off call

Get an overview of the platform, an introduction to support tools and team, and answers to questions.

Step 2

Self-paced courses

Master the fundamentals of the Knowledge Ops Platform with courses for every role and function.

Step 3

Help center access

Use our library of digital guides to build, optimize, and launch a successful Knowledge Ops Platform.

Get Started With a Live Demo

Discover what a Knowledge Ops Platform can do for your team

Get Started With a Live Demo

Don't worry, you're in good hands

From planning you knowledge roadmap, to designing resources and launching to employees, our team on knowledge experts are here to guide you through every step of the process.

Tools to make knowledge capture, design, and maintenance a breeze

ScreenSteps is designed to make it easy for teams to quickly capture, share, and manage operational knowledge.

AI knowledge capture →

Get knowledge out of heads and into guides fast with AI and integrated knowledge capture tools.

Micro-courses →

Train, cross-train, and upskill employees faster with custom courses & learning paths.

Interactive guides →

Share knowledge that accounts for every nuance with articles, checklists, and decision trees.

Integrate with any web-app →

Deliver knowledge right where employees work with the browser extension, APIs, and integrations.

Change notifications →

Keep everyone on the same page with in-app notifications pushed to any user or group.

Feedback loops →

Optimize and update knowledge with comments, requests, and usage reports.

FAQs

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Get Started With a ScreenSteps Demo

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

Get a Demo

Get Started With a ScreenSteps Demo

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

Get a Demo

Watch Platform Videos

Explore the Knowledge Ops Platform with our library of 16 platform demo videos.

Watch →

Explore Learning Center

Get tips, insights, and best practices for better employee training and performance support.

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