Train & onboard confident new hires in 30 days or less

The Find & Follow Training Implementation Package costs $4,500. This includes:

• Content Planning Workshop
• 12 coaching sessions
• 4 hours of Train the Trainer sessions

We also offer the Content Planning Workshop and coaching sessions as one-off projects. Those prices depend on the scope of your training program. 

For more information, schedule a conversation. 

The Find & Follow Training Framework improves training experiences and outcomes in the following ways:

• Employees are taught how to solve problems instead of memorizing information
• Training is engaging and less stressful for trainers and employees
• Training produces more consistent results
• Employees are more independent after training
• Employees are better prepared to adapt to changes in policies or procedures

A knowledge base software, such as a ScreenSteps knowledge base, is the backbone of the Find & Follow Training Framework. 

You will use your knowledge base to create and host your foundational courses, and create your digital guides that employees will use for practice scenarios and on-the-job. 

While you can use any knowledge base for the framework, it's important to choose a solution that:

• Makes it easy to create digital guides and job aids
• Makes it easy to find digital guides and job aides (within 3 seconds)
• Makes it easy to understand how each digital guide and job aid is being used
• Make it easy to update digital guides and job aids 

Running a Find & Follow Training program can be a bit different than your typical training session, but it isn't hard to learn. And our coaches can help you get up to speed quickly. We can help with everything from preparing for your event to actually running it alongside you. It all depends on the level of support you need.

Schedule a demo today to talk to a coach. 

Yes. We regularly work with organizations to develop and run Find & Follow Training programs. 

Feel free to explore our coaching services. 

Fear of fully committing. Some companies are nervous to totally rely on a knowledge base to guide their employees. Others don't want to instruct employees to follow checklists and guides each time they perform a task. 

But, those that only partially commit to adopting the Find & Follow Training Framework only see partial improvements. Organizations that fully adopt Find & Follow Training see dramatic improvements in QA scores, decreased questions, reduced training time, and lower employee stress.

Not designating someone to "own" the process of enabling all employees to have the information they need, when they need it. This means that there is a single person or team that is responsible for creating and updating content right when it is needed, not 2 weeks later. 

The tools in ScreenSteps make it very easy to keep on top of your content creation, but unless one person has this as their primary responsibility, the task may get neglected, and employees will have to fall back to memorizing information again.

Below is an example timeline. The actual timeline may vary based on how quickly your team is able to prepare the required content.