Clarify complexity and change with an internal Google built for your team

Empower confident employees with an AI-powered platform designed to capture and convert complex procedures into easy-to-follow guides.

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What makes a Knowledge Ops Platform different from other knowledge systems?

Most knowledge management systems are act as a knowledge repository. These work great ... until someone actually needs to apply the information on the job. A Knowledge Ops Platform is designed to empower action by providing resources employees can find, follow, and trust in the moment of need.

AI Knowledge Capture

Get knowledge out of heads with tools designed for fast authoring.

Dynamic, Interactive Job Aids

Account for every naunce with interactive guides to walk employees through tasks.

Micro-Courses & Learning Paths

Create custom learning paths for training, onboarding, upskilling, and more.

Notifications & Feedback Loops

Maintain accuracy and peace of mind with in-app communication loops.

Integrates Into Existing Employee Workflows

Access every article, decision tree, and checklist in any web-based application for easy access in employee workflows.

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Bulk Import & Optimize Existing Documentation

Convert existing, scattered docs into digital guides optimized for search, humans, and AI

Upload all of your existing documentation, regardless of format, and AI will automatically convert it into organized, easy-to-follow guides, optimized for search, humans, and other AI solutions.

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AI-Powered Knowledge Capture Tools
Fill in the missing gaps with tools built to get knowledge out of heads and into guides fast

When knowledge is stuck in heads or buried in 50-page Word docs, employees turn to tribal knowledge. Quickly capture essential knowledge with AI-powered rapid authoring tools.

Turn voice and video recordings into optimized guides

Talk through a process or drop in a training video, and Clarify AI Create will extract the key information and deliver an organized, followable guide.

Transform messy SOPs into followable guides with one click

Turn word-soups into easy-to-follow actionable or foundational guides with Clarify AI Transform.

Apply custom templates with a single prompt

Create and apply custom templates to any article, including style guides, verbiage, formatting, or organization.

Create foundational articles from scratch with Generative AI

Never start from scratch again. Prompt the Clarify AI Assistant to create new articles on any topic.

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AI-Powered Knowledge Capture Tools

Fill in the missing gaps with tools built to get knowledge out of heads and into guides fast

When knowledge is stuck in heads or buried in 50-page Word docs, employees turn to tribal knowledge. Quickly capture essential knowledge with AI-powered rapid authoring tools.

Turn voice and video recordings into optimized guides

Transform messy SOPs into followable guides with one click

Apply custom templates with a single prompt

Create foundational articles from scratch with Generative AI

Design Dynamic Knowledge

Account for every nuance with dynamic guides that walk employees through any task

Operational knowledge is highly complex. No one can possibly remember every step or click. Create knowledge resources that walk employees through any task, process, or procedure with ease.

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Decision Trees (Workflows)

Account for every "If This, Then That" scenario with articles that guide employees through different paths based on the situation. It's like a choose-your-adventure!

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Interactive Checklists

Make articles scannable with collapsible checklists. Great for the first use when users need more context and for the 100th time when they just don't want to forget a step.

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Standard Reference Articles

Deliver the knowledge your employees need in digital guides that are easy to find, follow, and scan, even while interacting with a member or customer.

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Self-Paced Courses

Create scalable and repeatable training programs for new hire onboarding, upskilling, cross-training, and more. Stack courses to create guided Learning Paths.

Knowledge At Your Fingertips

Empower employees with accessible knowledge in their existing workflows

Put answers at your employees' fingertips with knowledge resources they can find in 5 seconds and easily follow while interacting with a member or customer.

Updated ScreenSteps Browser Extension

Access knowledge from any website or web app

Use the ScreenSteps Browser Extension to find and follow guides from any website or web-based app. Set up contextual-help signals to recommend articles based on specific webpages, or bookmark your most commonly used articles for quick access.

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Create a Google-like search

Knowledge base with AI-powered search empowers employees to find what they need in 5 seconds or less.

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Integrate with tools and channels

Put answers at your employees' fingertips with integrations with Slack, Teams, Glean, and more.

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Hook up custom APIs & iframes

Publish your knowledge resources onto third-party systems and services.

MAINTAIN KNOWLEDGE RESOURCES

Keep resources accurate with feedback loops and notifications

When users lose trust in knowledge resources, they stop using them. Ensure accuracy and communication with tools designed for knowledge maintenance and optimization.

Comments

Allow users to leave comments on resources for direct feedback and improvement.

Requests

Don't see the knowledge you need? Send a request for a new article directly in-app.

Notifications

Send and track notifications to groups and users so everyone is on the same page.

Certifications

Set reoccuring expirations on articles so they are consistently reviewed and certified for accuracy.

Analytics

Make data-driven decisions with in-depth resource and user analytics.

The ScreenSteps difference

ScreenSteps isn't your grandmother's knowledge base. Here's how the platform compares to other knowledge management tools.

ScreenSteps Difference Chart

"I LOVE the AI tools for getting knowledge out of my head. What would have probably taken me a month to do, I was able to get done in about a day’s worth of work."

— Mandy Burton
Processing Department Manager, Heritage South Credit Union

"This platform has been a real game-changer in transforming the way we create and transfer knowledge."

— Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

"This is the best thing I've invested in for our credit union for the longest time. We needed a way to capture and share processes that employees can find, follow, and trust."

— Shush Mohammed
COO, AdventHealth Credit Union

"Seeing a new loan officer close a loan entirely on their own, with only the help of our ScreenSteps guides, was incredibly exciting!"

— Jill Jones
Director of Branch Operations. Desert Rivers Credit Union

Get Started With a ScreenSteps Demo

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

Get Started With a ScreenSteps Demo

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

Watch Platform Videos

Explore the Knowledge Ops Platform with our library of 16 platform demo videos.

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