Knowledge Ops Solution for Farm Credit Associations
Clarify the complexity of Ag financing and lending with a centralized knowledge hub & training framework built for employee support.
Ag financing and insurance solutions and services are complex. Expecting every employee to know how to perform every task and solve every problem just isn't realistic.
ScreenSteps is a knowledge ops solution that empowers your association with the technology, frameworks, and habits needed to support employees who are confident, consistent, and change-ready. Here's how it works ...
Create a centralized knowledge hub for employees with digital guides, job aids, and training courses.
Onboard, train, and retain confident employees with a better way to transfer knowledge.
We're with you every step of the way. Guarantee success with one-on-one knowledge coaching & workshops.
ScreenSteps is proud to support the Farm Credit System as a Passkey Network Partner. As part of the Passkey program, all Farm Credit organizations are entitled to 10% off standard pricing.
Schedule time with the ScreenSteps team to learn how a knowledge ops solution can improve employee training & performance at your association.
What can your association accomplish with better knowledge transfer? See why Farm Credit Associations of all shapes and sizes are moving to ScreenSteps for better employee training & performance support.
When teams move from a culture of tribal knowledge to a culture of guided knowledge, everything changes ...
Say goodbye to employee binders, SharePoint folders, and manager escalations. The ScreenSteps knowledge ops platform puts answers right at your employees' fingertips.
With rapid authoring tools and a powerful search, you can create knowledge resources that employees can find, follow, and scan in the moment of need.
Whether it's a new CRM or payroll system, rolling out new technology to your employees doesn't have keep you up at night.
With the ScreenSteps knowledge ops solution, your team has the technology and frameworks to transition to any new system you adopt seamlessly.
Use custom training courses for foundational knowledge and create digital guides to support the day-to-day activities.
Traditional employee training methods do not work anymore. To develop confident, engaged, and productive employees, we need to rethink how we transfer knowledge.
With a ScreenSteps knowledge ops solution, you can create custom training programs that get employees up and running fast.
A better member experience begins with more confident employees.
When employees leverage the knowledge ops platform, they know exactly how to perform any task or solve any problem. This allows them to focus more attention on the member and less attention on remembering every click and step.
“Facing fatigue from system upgrades and process changes, we needed to build change resilience without slowing down. ScreenSteps took the time to understand our needs, and their solution has become a key part of our strategy. We highly recommend them.”
Pete Cypret
Chief Risk Officer, Farm Credit of the Virginias
"This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us to grow employee expertise and know-how to create a remarkable member experience."
Alaska Delaire
Information Technology Support Specialist
"ScreenSteps has been an invaluable tool for us, streamlining all our information into one easy-to-use database. Jonathan and his team have been incredibly helpful throughout the process, making it simple to create articles and increase efficiency."
Julia Monts
Vice President of Member Services
“Going through this process has made for a better member experience because employees can find the information at their fingertips immediately. No more putting members on hold.”
Tiffany Glowacki-Whitt
Core Systems Training Specialist
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Take the headache out of training and employee support with a complete knowledge ops solution.
Take the headache out of training and employee support with a complete knowledge ops solution.