Knowledge Ops Solution for Farm Credit Associations

Eliminate employee questions & mistakes with better knowledge transfer

Clarify the complexity of Ag financing and lending with a centralized knowledge hub & training framework built for employee support.

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Support confident & independent employees with a knowledge ops solution

Ag financing and insurance solutions and services are complex. Expecting every employee to know how to perform every task and solve every problem just isn't realistic. 

ScreenSteps is a knowledge ops solution that empowers your association with the technology, frameworks, and habits needed to support employees who are confident, consistent, and change-ready. Here's how it works ...

Knowledge Ops Platform

Create a centralized knowledge hub for employees with digital guides, job aids, and training courses.

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Find & Follow Framework

Onboard, train, and retain confident employees with a better way to transfer knowledge. 

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+ Ongoing Coaching & Implementation Support

We're with you every step of the way. Guarantee success with one-on-one knowledge coaching & workshops. 

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Proud Passkey Solutions Partner

ScreenSteps is proud to support the Farm Credit System as a Passkey Network Partner. As part of the Passkey program, all Farm Credit organizations are entitled to 10% off standard pricing.

Schedule time with the ScreenSteps team to learn how a knowledge ops solution can improve employee training & performance at your association. 

Schedule a Meeting with the ScreenSteps Team

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See how a knowledge ops platform supports employees at Farm Credit Association 

 

Discover why Farm Credit Associations big and small trust ScreenSteps for better knowledge transfer

What can your association accomplish with better knowledge transfer? See why Farm Credit Associations of all shapes and sizes are moving to ScreenSteps for better employee training & performance support.

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What your Farm Credit Association can achieve with a ScreenSteps knowledge ops solution

When teams move from a culture of tribal knowledge to a culture of guided knowledge, everything changes ...

Knowledge Ops Platform Search

Create an internal Google for every employee question

Say goodbye to employee binders, SharePoint folders, and manager escalations. The ScreenSteps knowledge ops platform puts answers right at your employees' fingertips.

With rapid authoring tools and a powerful search, you can create knowledge resources that employees can find, follow, and scan in the moment of need.

Knowledge Ops Platform Search
Knowledge Ops Platform

Transition to new systems and software with ease

Whether it's a new CRM or payroll system, rolling out new technology to your employees doesn't have keep you up at night. 

With the ScreenSteps knowledge ops solution, your team has the technology and frameworks to transition to any new system you adopt seamlessly.

Use custom training courses for foundational knowledge and create digital guides to support the day-to-day activities. 

Knowledge Ops Platform
Custom training courses for Farm Credit Associations

Onboard and train employees with better knowledge transfer

Traditional employee training methods do not work anymore. To develop confident, engaged, and productive employees, we need to rethink how we transfer knowledge. 

With a ScreenSteps knowledge ops solution, you can create custom training programs that get employees up and running fast

Custom training courses for Farm Credit Associations
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Deliver an exceptional member experience every time

A better member experience begins with more confident employees. 

When employees leverage the knowledge ops platform, they know exactly how to perform any task or solve any problem. This allows them to focus more attention on the member and less attention on remembering every click and step. 

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What customers are saying about ScreenSteps

“Facing fatigue from system upgrades and process changes, we needed to build change resilience without slowing down. ScreenSteps took the time to understand our needs, and their solution has become a key part of our strategy. We highly recommend them.

Pete Cypret
Chief Risk Officer, Farm Credit of the Virginias

"This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us to grow employee expertise and know-how to create a remarkable member experience."

Alaska Delaire
Information Technology Support Specialist

"ScreenSteps has been an invaluable tool for us, streamlining all our information into one easy-to-use database. Jonathan and his team have been incredibly helpful throughout the process, making it simple to create articles and increase efficiency."

Julia Monts
Vice President of Member Services

“Going through this process has made for a better member experience because employees can find the information at their fingertips immediately. No more putting members on hold.”

Tiffany Glowacki-Whitt
Core Systems Training Specialist

Additional resources to improve training & operations at your Farm Credit  Association

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Roll Out Fiserv DNA to Your Farm Credit Association in 4 Easy Phases

See how ScreenSteps makes adopting Fiserv DNA at your association a smoother process.

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How to Build an Onboarding Program at Your Farm Credit Association

Learn how to implement the Find & Follow Framework to improve new hire training and onboarding.

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  • Get a Demo

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Discover smoother knowledge operations today

Take the headache out of training and employee support with a complete knowledge ops solution.

Schedule a ScreenSteps Demo icon-arrow-right-2

Happy employee

Discover smoother knowledge operations today

Take the headache out of training and employee support with a complete knowledge ops solution.

Schedule a ScreenSteps Demo icon-arrow-right-2