Knowledge Ops Solution For Employee Performance

Turn every employee into an expert with faster knowledge transfer

Train, onboard, and support employees with the Find & Follow Framework and knowledge base software.

Tools, frameworks, & habits for more confident employees

When employees rely on memorization and tribal knowledge to perform tasks or solve problems, things feel chaotic. Mistakes get made, employees lose confidence, and managers get burnt out. 

There's a better way to work and train, and it starts with rethinking how knowledge is transferred.

G2 Spring

Take the first step towards more confident employees

Trusted by tens of thousands of knowledge champions worldwide.

Get Started With a Live Demo

G2 Spring

Knowledge Base Software

Support employees with a centralized knowledge hub

Say goodbye to tribal knowledge and 20-page PDFs that no one uses.

Create a centralized knowledge hub with digital guides & foundational training courses that empower confident, independent, and productive employees. 

Explore Knowledge Base Software

Find & Follow Framework

Boost confidence with a better way to work & train

When operational procedures are complex and changing, work feels hard. But it doesn't have to.

The Find & Follow Framework is a knowledge transfer strategy that completely changes the way your team supports new and tenured employees

The results? Faster onboarding, fewer mistakes, fewer questions, and less stress (for everyone). 

Explore the Find & Follow Framework

Knowledge Coaching Services

Get expert guidance, every step of the way

Transforming the way your team works & trains can be daunting. But it doesn't have to be. 

Work directly with a Knowledge Ops expert to guarantee the success of your new solution. 

Our coaches are here to help with knowledge base creation, onboarding programs, Find & Follow implementation, and more.

Explore Coaching Services

ScreenSteps Demo Videos UI Illustrations

See ScreenSteps in action

Explore 16 pre-recorded demo videos to see how the ScreenSteps knowledge ops solution can help your company improve employee performance while reducing training time.

Watch on-demand demo videos anytime, anywhere.

See How ScreenSteps Works

ScreenSteps Demo Videos UI Illustrations

See how real teams are transforming training & operations with a knowledge ops solution

When you create a better system for transferring knowledge to your employees exactly when they need it, you develop confident, independent, and productive employees. Here are a few examples of the amazing results organizations are achieving.

0%
Reduction in onboarding time
0%
Decrease in average hold time
0%
Drop in average handle time
0%
Decrease in training budget
Find-Follow_Book_Cover-2

Learn how to implement a proven framework for faster knowledge transfer in Find & Follow

In this transformative guide, Greg & Jonathan DeVore provide the key to solving the knowledge transfer problem and transforming your business.

The results? Confident, productive, and independent employees in 30 days or less. 

Get Your Copy Now at Amazon

Find-Follow_Book_Cover-2

Employee onboarding & performance support insights to optimize your organization

Explore popular posts from the ScreenSteps Learning Center for tips, tricks, best practices, and more.

Turn your employees into experts with knowledge base software and the Find & Follow Framework today

Schedule time with a ScreenSteps expert to learn how a knowledge base and training & performance framework can help develop confident employees at your organization.