You and your managers don't always have time to sit down and explain (and re-explain) everything to employees and contractors.
With ScreenSteps, you can create courses, and offer your workforce a low-touch training option for learning policies, processes, procedures, and best-practices.
If you've created SOPs (standard operating procedures) in the past, you know the pain of formatting screenshots in Word or uploading images to a wiki.
With ScreenSteps, you get a built-in editor that streamlines the entire process. Create checklists and tip sheets that are visual and easy to follow.
With ScreenSteps, you can put your checklists and job aids in the cloud applications your business uses, with no APIs and no integrations.
When employees and contractors are working in Salesforce and have questions about the Opportunities object, they simply click on the Chrome extension to view your suggested content. Your article slides out with instructions so employees can stay on the screen they're working in.
Before, during, and after your training, your employees will have questions. And they want an easy way to search for answers.
With ScreenSteps, it's easy create an online knowledge base that your employees can browse or search using keywords. ScreenSteps takes care of the hierarchy, search functionality, and viewing permissions so that you can focus on creating training materials that your employees can use when they need help.
See exactly which articles employees are using, which courses are being completed, and what questions employees have. With ScreenSteps, you will never have to guess whether your hard work is making a difference.
Use ScreenSteps for all of your company training and operating resources
Store your company policies and best practices in ScreenSteps so that when your employees have questions about leaving early on Friday or preparing for a client meeting, they can easily find your guidance.
Manage your sales brochures, case studies, and scripts for overcoming objections in ScreenSteps so that sales reps can quickly find the right PDF, Excel Spreadsheet, or article when they need it.
Organize internal support resources in ScreenSteps so that your reps can quickly browse or search for answers, and respond to customers without missing a beat. Critical when outsourcing customer services.
Create a knowledge base for your employees, and create a separate knowledge base for your customers. With ScreenSteps, you can create multiple knowledge bases for different audiences.