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Additional Resources

Whether you want to learn more about ScreenSteps or need more advice on how to organize your knowledge base, these additional resources can help you with your continued learning.

"Our end users were dialing our help desk instead of using our previous SharePoint site. But with ScreenSteps, we can see self-service is growing each month. And we are seeing a drop in the number of questions we are being asked."

David Overturf | Business Systems Manager, Advanced Tech

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"In our old system, not being able to find how-to guides was slowing down productivity. But with ScreenSteps, we've been able to bring everything into one place and make it easier for end users to find. We also use our quick-reference guides for training exercises."

Gretchen Fulmer | Instructional Designer, WA State Board for Community and Technical Colleges

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"We get a lot of good comments about our documentation. People love and appreciate when they can see a scenario that they're trying to figure out and it's literally stepping them right through it. Overall, we have really good scores and we usually keep our customer satisfaction above 95%."

Colin Slade | VP Customer Success & Services, Cloudbeds

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Modernize your business with ScreenSteps

Wave goodbye to PDF files and Word docs. Move your business forward with a knowledge base that keeps you organized and efficient.