Pricing Plans

ScreenSteps Platform Pricing

Explore Knowledge Ops Platform pricing plans built for teams of all shapes and sizes. Looking for external knowledge base pricing? Reach out and we'll build a custom plan for your team.

Answer Plan

For teams that want traditional knowledge management.

$10 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Clarify AI Transform

Clarify AI Create

Clarify AI Templates

Clarify AI Assistant

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Guide Plan

For teams that want to level up with Knowledge Operations.

$20 user / month

10 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Clarify AI Transform

Clarify AI Create

Clarify AI Templates

Clarify AI Assistant

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting (add-on)

Notifications

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Enterprise Plan

For teams that need extra support, security, & customization.

Contact us

20 user minimum

What's included:

Online Knowledge Base

Integrated Screen Capture

Slack & Teams Integration

AI Search

Clarify AI Transform

Clarify AI Create

Clarify AI Templates

Clarify AI Assistant

Interactive Checklists

Workflows (Decision Trees)

Integration With All Web-Based Apps

Courses

Video Recording & Hosting

Notifications

Security Review + MSA Support

Entra ID & Okta Integration

Success Manager

Looking for something else? Reach out!

Custom plans and pricing are available for educational institutions, customer-facing solutions, large teams, and more.

Trusted by teams big and small

Get a ScreenSteps Demo

Put trusted answers at employees' fingertips

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

ContactCenterKnowledgeBase_HighPerformer_HighPerformer ContactCenterKnowledgeBase_MomentumLeader_Leader KnowledgeBase_EasiestSetup_EaseOfSetup ContactCenterKnowledgeBase_EasiestToUse_EaseOfUse ContactCenterKnowledgeBase_BestSupport_Small-Business_QualityOfSupport

Get a ScreenSteps Demo

Put trusted answers at employees' fingertips

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can transform your training and operations.

ContactCenterKnowledgeBase_HighPerformer_HighPerformer ContactCenterKnowledgeBase_MomentumLeader_Leader KnowledgeBase_EasiestSetup_EaseOfSetup ContactCenterKnowledgeBase_EasiestToUse_EaseOfUse ContactCenterKnowledgeBase_BestSupport_Small-Business_QualityOfSupport

ScreenSteps Implementation Pricing

We've helped teams of all shapes and sizes build Knowledge Ops Platforms and Find & Follow programs to empower expert-level employees. Implementation can be tailored to each business. Here is a rough estimate of what to expect.

Self-Service

For teams who are comfortable building & launching on their own.

Free

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Standard

For teams who want help creating findable, followable, & scannable guides.

$5,000

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Accelerated

For teams who want ScreenSteps to do the heavy lifting (we're happy to).

Custom

What's included:

Kick-off call

Self-paced courses

Access to help center

Find & Follow Workshop

12 coaching sessions

Content optimization

Training program development

Training program launch

Book a ScreenSteps Demo to Get Started

"Finding content in SharePoint was a huge challenge. So we switched to ScreenSteps. Now, it's easier to create knowledge articles and easier for employees to find those articles."

— Derek Cisler
Senior Training Manager, Cushman & Wakefield

"This is the best thing I've invested in for our credit union for the longest time. We needed a way to capture and share processes that employees can find, follow, and trust."

— Shush Mohammed
COO, AdventHealth Credit Union

"I LOVE the AI tools for getting knowledge out of my head. What would have probably taken me a month to do, I was able to get done in about a day’s worth of work."

— Mandy Burton
Processing Department Manager, Heritage South Credit Union

ScreenSteps Pricing FAQs

Here are a few common questions we get regarding our pricing. Have other questions? Schedule a demo with the ScreenSteps team.

How do I get started with ScreenSteps?

Is there a free version of ScreenSteps?

Does ScreenSteps integrate with my other systems?

Can I pay for ScreenSteps monthly?

What happens if I go over my user limit?

Can I change my plan mid-subscription?

Is ScreenSteps a SOC 2 Service Organization?

Do you offer a single-user license?

Discover a better way to train & support employees

Schedule a 30-minute demo with the ScreenSteps team to learn how a Knowledge Ops Platform can help you reduce escalations, mistakes, and training time.

Schedule a ScreenSteps Demo