Solution

Discover the Knowledge Ops Platform difference.

Learn a new way to work, train, and support employees.

Launch confidently with one-on-one support at every step.

See ScreenSteps in action with pre-recorded demo videos.

Discover the Difference

Use Cases

Industries

Contact Centers

Explore Customer Stories

Objectives

Employee Performance

Employee Training

Digital Transformation

Change Management

Internal Operations

Customer Self-Service

Succession Planning

Explore Customer Stories

Resources

Where to Start

What is Knowledge Ops?

What is Find & Follow?

Knowledge Ops Maturity Model

Get the Find & Follow Book

All Resources

Weekly Webinars

Find & Follow Book

Learning Center

Guides + eBooks

Partner Program

Get the Find & Follow Book

Pricing

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2-Weeks Notice

Find Follow Playbook Series

Employee Gives 2-Week Notice

Turn a 2-week countdown into a clean, repeatable handoff that keeps work moving and knowledge from walking out the door.

Download the Playbook PDF

2-Weeks Notice

Drowning In Requests

Why teams panic – and how to stop the spiral

When someone gives their two-week notice, most teams fall into the same pattern:

“Tell us all your processes, tips, tricks, and secrets!”

This usually results in a giant pile of raw information: rambling videos, messy transcripts, disconnected notes. That information might feel valuable, but it’s not actually usable.

What teams really need isn’t more information. They need clear step-by-step guides that someone can follow in the middle of their workday.

That’s the shift this playbook is built around.

Get the Playbook

Drowning In Requests

What you'll learn in this playbook

This playbook shows you a clear process to capture and create SOPs from departing employees — even when time is tight.

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Why the old approach doesn't work

Why interviews, recordings, and notes fail when someone new needs to do the work.

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The Find & Follow Framework

How to turn tribal knowledge into step-by-step guides people can actually follow.

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A step-by-step plan to make this possible

What to focus on each week to capture tasks, decisions, and context before time runs out.

Get the Playbook

Talk to the Experts

Put trusted answers at employees' fingertips

Turn complex knowledge into clear, step-by-step guides that employees will love.