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Clarify complex procedures with clear step-by-step digital guides

Guide employees through complex and changing procedures with guides that account for every nuance.

The ScreenSteps Difference

Give employees a GPS that empowers action, not a book of roadmaps to study

Do Uber drivers memorize every street, twist, and turn in their city? No. They pull up a GPS, enter their destination, and follow the directions. Give your employees the same experience. 

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Access your ScreenSteps digital guides on any website or web app

Search all of your guides, use Smart Suggestions to recommend articles based on specific webpages, or bookmark your most commonly used articles for quick access.

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Put trusted answers ar your employees' fingertips

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ScreenSteps Decision Trees

Decision Trees (Workflows)

Handle every procedural twist and turn like an expert

Account for every outcome with decision trees built for complex procedures. Provide clear step-by-step instructions that handle every if-then scenario, helping users handle tasks on their own even when it’s their first time encountering a scenario.

ScreenSteps Decision Trees
ScreenSteps Interactive Checklists

Interactive Checklists

Turn word soups into scannable job aids

Meet your users where they are at. Interactive checklists enable you to build dynamic checklists that provide fast prompts for tenured employees while expanding to provide further explanations for less-experienced employees who need extra support.

ScreenSteps Interactive Checklists
ScreenSteps Standard Reference Guides

Standard Reference Articles

Maintain updated answers for easy reference

When you have trusted decision trees, employees turn less to your supervisors for answers. Instead, they are more confident to handle even your most complex procedures on their own. This frees up your supervisors’ time for more high-level projects.

ScreenSteps Standard Reference Guides
ScreenSteps Step-By-Step Guide

Step-by-Step Guides

Clarify complex procedures with easy-to-follow steps

When you have trusted guides, employees are less likely to turn to your supervisors for answers. Instead, they are more confident to handle even your most complex procedures on their own. 

ScreenSteps Step-By-Step Guide

AI-powered tools to design digital guides

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Clarify AI Bulk Import

Turn existing, scattered docs into guides made for humans and AI.

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Clarify AI Create

Talk through procedures to generate step-by-step guides for SOPs.

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Clarify AI Transform

Optimize guides following best practices with just the click of a button.

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Clarify AI Assistant

Generative AI to turn blank pages into jumping off points. 

"The customer care team LOVES these guides. They've told me how much ScreenSteps has helped them do their job."
— Lori Bright
Binswanger Glass, Training & Development Manager
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"I've been trying to create guides to help our employees for years. I love that I can finally do it with ScreenSteps."
— ACH Manager
CommunityWide Federal Credit Union
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"This is the best thing I've invested in for our credit union for the longest time. We can't keep relying on "Go-Ask-Susan" for processes. "
— Shush Mohammed
AdventHealth Credit Union, COO
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Put trusted guidance directly at your employees' fingertips

Give your employees the confidence to handle any task, problem, or request.

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