Create findable, followable, and scannable guides in minutes

When you are authoring content in ScreenSteps, you can use either the web-based editor or the desktop editor (available for Windows and Mac).

Watch this video for how to create a decision tree and troubleshooting guide.

You can import Word files and convert them to ScreenSteps articles. To do this, you will need to use the ScreenSteps Desktop tool that comes with your account. You can see instructions here: Turn your Microsoft Word documents into ScreenSteps articles.

PDFs don't import as easily. You can add PDF files as attachments to your articles, but you aren't able to import a PDF and edit it in the ScreenSteps article editor. The best way to import PDF documents is to copy and paste the content into a new ScreenSteps article.

It depends on the product. If the product you are using can export HTML or Word files, then most likely we can help you migrate your content into ScreenSteps.

But each situation is unique so the best way to get a definitive answer is to speak to a member of our team. We will look at your content and let you know how well it would move into ScreenSteps or if some reformatting would be required.

Yes, you can host videos on Screensteps. You can also easily embed videos from Wistia, Vimeo, or YouTube for your courses.

No. The desktop tool is specifically designed to work with the cloud service. It doesn't work as a standalone product.

The deep integration between the desktop tool and the cloud service allows you to:

• Publish articles in seconds
• Easily manage the capturing and updating of screenshots
• Gain all of the benefits of working in a desktop authoring tool without having to import and export files from a web service

Yes. You can generate PDFs of the articles, chapters, and manuals in your ScreenSteps account. You can even create custom PDF templates with your logo, font styles, and headers/footers to use when creating your PDFs.