Rapid Authoring

Create findable, followable, and scannable guides in minutes

Capture your policies, processes, and procedures into easy-to-follow digital guides you can build in minutes.

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Author in minutes

Use simple authoring tools to create findable, followable, and scannable guides.

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Expand your authoring team

Get everyone involved with easy authoring tools & features.

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Update on the fly

Quickly make changes and updates to guides while in your workflow.

Integrated screen capture

Capture screenshots of any application or window.

Screenshot annotations

Add text, arrows, step counters, and more to any screenshot.

Foldable sections

Make your guides scannable with sections that open and close.

Block authoring

Easily drag, drop, or delete content sections for fast editing.

Pop-up links

Showcase content from other articles, without leaving the guide.

Video recording

Record and embed videos directly into articles and courses.

Decision trees

Account for every variable with if-then branches and paths.

Audio to text

Talk through a process and AI will organize the info into a guide.

Discover the authoring tools in the ScreenSteps knowledge ops platform

Integrated screen capture

Capture screenshots of any application or window.

Screenshot annotations

Add text, arrows, step counters, and more to any screenshot.

Foldable sections

Make your guides scannable with sections that open and close.

Block authoring

Easily drag, drop, or delete content sections for fast editing.

Pop-up links

Showcase content from other articles, without leaving the guide.

Video recording

Record and embed videos directly into articles and courses.

Decision trees

Account for every variable with if-then branches and paths.

Audio to text

Talk through a process and AI will organize the info into a guide.

Create dynamic digital guides in minutes

Overcome the hours of formatting struggles you encounter when creating SOPs in Word. It takes minutes — not hours — to build guides in ScreenSteps.

Clarify complex procedures with integrated screenshots

Empower users to handle any procedure — no matter how complex — on their own. Create clear directions with written prompts and annotated screenshots to simplify complex SOPs and increase employee independence.

Seamlessly update and optimize your policies and procedures

Build trust with optimized digital guides. Keep your articles up-to-date and accurate. You can seamlessly handle change with quick authoring tools that enable you to update articles in minutes, including swapping out screenshots instantaneously.

What ScreenSteps customers are saying

“This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us grow employee expertise and create a remarkable member experience.”

Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

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“We were able to foster a smoother transition for our association to the Fiserv DNA Loan Servicing Account System due to the implementation of the ScreenSteps platform.”

Carrie Casto
Director of Project Management, Farm Credit of the Virginias

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“The customer care team LOVES these digital guides. They've told me how much ScreenSteps has helped them do their job.”

Lori Bright
Training & Development Manager

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FAQs

How does the desktop editing tool work?

Can I import my Word/PDF files?

Can I migrate my content from another product?

Do you host video?

Can I just use the ScreenSteps desktop tool without the cloud service?

Can I generate PDFs?

Discover features that make a Knowledge Ops Platform different than traditional knowledge management tools

Clarify AI

Introducing Clarify, the ScreenSteps AI-powered Knowledge Ops assistant, designed to help your team capture, use, update, and manage knowledge faster and more efficiently.

Explore Clarify AI

Courses

Discover a better way to train employees. Build a self-paced course and learning paths for transferring foundational knowledge to employees.

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Browser Extension

Integrate your Knowledge Ops Platform with every web-based application, giving your employees answers wherever they work.

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Explore the Knowledge Ops Platform

Build 4x the digital guides in ¼ of the time

Spend less time capturing digital guides with tools that help you author faster.

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