---
title: Create a Faster Knowledge Transfer Strategy | ScreenSteps
description: In this presentation, Greg DeVore shares a knowledge transfer strategy and framework that empowers contact centers to train new agents at least 50% faster.
---

**Call & Contact Center Expo, April 2024**

## Create a Knowledge Transfer Strategy That Onboards Agents 50% Faster

[Download the Slides](https://www.screensteps.com/hubfs/2024/Graphics/Marketing/Offers/Call%20%2B%20Contact%20Center%20Expo/ScreenSteps-0424-C%26CC-Presentation-Final%20(2).pdf?hsLang=en)

## Additional resources for better new hire training

[![Image](https://cdn2.hubspot.net/hubfs/298890/assets/images/2x1.png) ](https://www.amazon.com/Find-Follow-Supervisor-Performance-Transferring/dp/B0CJXKCS73)

### [ Find & Follow: The Book ](https://www.amazon.com/Find-Follow-Supervisor-Performance-Transferring/dp/B0CJXKCS73)

In *Find & Follow*, Greg & Jonathan DeVore provide the key to solving the knowledge transfer problem. Don’t spend another day wasting your and your team’s time relying on tribal knowledge – get a copy now!

[Get Your Copy icon-arrow-right-2 ](https://www.amazon.com/Find-Follow-Supervisor-Performance-Transferring/dp/B0CJXKCS73)

[![Image](https://cdn2.hubspot.net/hubfs/298890/assets/images/2x1.png) ](https://screensteps.thinkific.com/courses/find-follow-basics)

### [ Find & Follow: The Course ](https://screensteps.thinkific.com/courses/find-follow-basics)

Learn how to reduce stress, questions, mistakes, and employee onboarding time with the Find & Follow Framework in this free 30-minute course.

[Take the Course icon-arrow-right-2 ](https://screensteps.thinkific.com/courses/find-follow-basics)

[![Image](https://cdn2.hubspot.net/hubfs/298890/assets/images/2x1.png) ](https://www.screensteps.com/find-follow-book/contact-us?hsLang=en)

### [ Talk to a Find & Follow Expert ](https://www.screensteps.com/find-follow-book/contact-us?hsLang=en)

Schedule time to talk to a Find & Follow expert to learn how your team can leverage the framework to improve employee training and performance. 

[Schedule a Call icon-arrow-right-2 ](https://www.screensteps.com/find-follow-book/contact-us?hsLang=en)