Get a Demo
Knowledge Base Software
Back
Features
Improve Employee Performance
Back
Standard Operating Procedures
Call Flows
Troubleshooting Guides
Context-Sensitive Help (for Employees)
Online Searchable Knowledge Base
Courses
Create & Manage Content
Back
Content Creation
Knowledge Base Article Types
Author Action Panel
Authoring Management
Permissions Management
Content Certification
Notifications
Measure Your Results
Back
Analytics
Integrations
Knowledge Base Demo Videos
Training & Performance Support
Back
Employee Performance Support
New-Hire Training & Onboarding
Coaching
Back
Overview
Find & Follow Workshop
Content Coaching
Content Optimization
Content Migration Services
Pricing
Use Cases
Back
For Internal Operations
For Contact Centers
For Credit Unions
Customer Stories
Resources
Back
Learning Center
Substack
Knowledge Base 101
Find & Follow
Back
The Book
The Course
The Webinars
Implementation Help
Resource Center
Our Company
Back
About Us
Careers
Support
Sign In
Get a Demo
Contact Us
Get a Demo

Videos: Article Types

Use the right kind of article for the job aid

Article Types

Article Types

Standard Article Type

Checklist Article Type

Workflow Article Type

You Might Also be Interested in...

ScreenSteps Analytics

See how your knowledge base is being used (and who is using it) so you can optimize it for performance.

Watch Video

Authoring in ScreenSteps

Watch the 10 reasons customers love using the ScreenSteps authoring tool to create content.

Watch Video

Authoring Management

Manage your notes with feedback, updates, assign authors to articles and keep track of article status.

Watch Video

See how ScreenSteps can support your team's new software adoptions!

Request a Demo

Start a Free Trial