About ScreenSteps

Empowering every employee to act and feel like an expert

The ScreenSteps mission

You know that moment when someone needs to help a customer, complete a task, or solve a problem, and they can’t find an answer they trust?

We hate that moment. It makes employees feel embarrassed, vulnerable, and unsure. It creates confusion, escalations, and mistakes. And it happens in organizations every single day.

At ScreenSteps, our mission is to make sure that moment never happens again.

We exist to give every employee the clarity and confidence to perform right when it matters most. Whether they’re new to the team or seasoned experts, we put trusted answers right at their fingertips.

It’s a big, bold mission. But it’s one we pursue every day with focus, compassion, and purpose.

The ScreenSteps story

ScreenSteps was born out of a love for teaching.

While working as instructional consultants, brothers Greg and Trevor DeVore realized there wasn’t adequate software for creating training guides. So they made their own.

What started as a way to ease the creation of training content evolved into simple tools that allow employees to manage complex situations on their own with minimal training.

Today, companies use ScreenSteps to change their company culture around how knowledge is created, organized, and delivered to dramatically improve employee training and performance support.

What you can do with ScreenSteps

Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance.

Empower every employee to handle any task

Increase QA scores, reduce questions, and decrease training time by building a modern online searchable knowledge hub to keep everyone in your organization on the same page.

Turn complex procedures into step-by-step guides

Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help.

Reduce training time by up to 90% with Find & Follow

Speed up your new-hire training timeline by removing the need for memorization and replacing it with a proven framework designed to empower employees.