Use ScreenSteps When You Need Better Authoring with Images, Version History, and Draft Articles in Zendesk Help Center

Try it For Free


Adding Images to Articles? No Problem.

  • Copy and paste (or drag and drop) images directly into the article
  • Use the built-in screenshot grabber to add new (or replace old) screenshots inline
  • Use standardized image annotation presets across your entire team
  • Publish article text and images to Zendesk with a single click

Write better help articles

Replace lengthy text articles with visually rich step-by-step guides

Collaborate Image

Collaborate With Your Team

ScreenSteps includes tools that make collaboration simple

  • Automatic revision management for all help articles - easily rollback changes.
  • Manage authoring permissions for your whole team
  • ScreenSteps stores source images for all of your articles making updates a snap
  • Assign an owner and status to each article, making your author workflow much more efficient

How It Works

  1. Create a ScreenSteps account
  2. Connect ScreenSteps to Zendesk
  3. Import your Zendesk categories and sections into ScreenSteps
  4. Create new topics or update existing ones
  5. Push the updates to Zendesk and your Zendesk help site will fill with great help articles.
How it Works