---
title: Defining Knowledge Operations | ScreenSteps
description: Traditional knowledge management practices can't keep up with the pace of change and complexity of operational knowledge. Watch this webinar to learn how a Knowledge Ops strategy can help your team.
---

# Defining Knowledge Operations: A New Way to Think About Knowledge in the Workplace

In this webinar, Greg explores all things Knowledge Operations: defining what it is, how it's different from knowledge management, and what it can mean for your organizational efficiencies.

 

[Download the Slides](https://www.screensteps.com/hubfs/Archive/2023/Graphics/Webinars/Defining%20Knowledge%20Operations/Defining-Knowledge-Operations_Webinar_ScreenSteps.pdf?hsLang=en)

## Additional Resources

### [ Find & Follow Book ](https://www.amazon.com/Find-Follow-Supervisor-Performance-Transferring-ebook/dp/B0CJD3RGWK)

Get a copy of *Find & Follow *to learn the framework for better employee training & performance support. 

[Get the Book icon-arrow-right-2 ](https://www.amazon.com/Find-Follow-Supervisor-Performance-Transferring-ebook/dp/B0CJD3RGWK)

### [ Find & Follow Course ](https://screensteps.thinkific.com/courses/find-follow-basics)

Watch the free 30-minute course to learn about Find & Follow and how to implement it in your organization. 

[Take the Course icon-arrow-right-2 ](https://screensteps.thinkific.com/courses/find-follow-basics)

### [ Knowledge Ops Summit ](https://www.screensteps.com/events/2024-summit?hsLang=en)

Watch session replays from the ScreenSteps Knowledge Ops Summit to learn more about Knowledge Operations.

[Watch Session Replays icon-arrow-right-2 ](https://www.screensteps.com/events/2024-summit?hsLang=en)

 

Schedule a ScreenSteps Demo

## Discover how a knowledge ops platform can transform your training & operations

Schedule a 30-minute demo with the ScreenSteps team to learn how a knowledge ops platform can help your Farm Credit Association:

| ![Yes-1](https://www.screensteps.com/hubfs/Yes-1.svg) | Reduce employee training & onboarding time |
| --- | --- |
| ![Yes-1](https://www.screensteps.com/hubfs/Yes-1.svg) | Decrease questions to supervisors |
| ![Yes-1](https://www.screensteps.com/hubfs/Yes-1.svg) | Grow employee independence |
| ![Yes-1](https://www.screensteps.com/hubfs/Yes-1.svg) | Simplify change management |
| ![Yes-1](https://www.screensteps.com/hubfs/Yes-1.svg) | Capture and transfer knowledge faster |

**Use the calendar to schedule your 30-minute demo.**

 

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://www.screensteps.com/media-transcripts/185341738866/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://stream.mux.com/alVgtLhy00cdJeQkJn7sdyawSXU238NVi6G35bhibHvk/capped-1080p.mp4",
  "dateModified" : "2025-09-08T19:40:55.001Z",
  "duration" : "PT34M25.28S",
  "height" : 1080,
  "name" : "0125-Webinar-Knowledge Operations, the Methodology Platform and Team",
  "thumbnailUrl" : "https://120141.fs1.hubspotusercontent-na1.net/hubfs/120141/Webinars/Defining%20Knowledge%20Operations/0125-Webinar-Knowledge%20Operations%2c%20the%20Methodology%20Platform%20and%20Team.mp4/medium.jpg?t=1757360455001",
  "uploadDate" : "2025-01-24T19:47:19.072Z",
  "width" : 1920
}
```